Annette Franz, a recognized expert, thought leader and influencer in the field of customer experience management, will be interviewed by Sue Bethanis, CEO/Founder of Mariposa Leadership, on the popular Wise Talk Leadership Forum for executives on September 22, 2014.

San Francisco, CA – September 1, 2014 – Mariposa Leadership, Inc. is pleased to announce that Annette Franz, Director, VOC Consulting at Confirmit, and author of the customer experience blog, CX Journey, will be a guest on Wise Talk, a popular monthly leadership forum for technology executives, on September 22, 2014 at 12pm PT/3pm ET.

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