September 5, 2013 / Coaching Skills

Learn the Skills of “Assess” for Effective Leadership Team Development

Developing your leadership team is best done through effective and frequent coaching. We recently shared two ways rapport benefits leadership team development through coaching.  And establishing rapport is the critical first step in our In-The-Moment Coaching model.   So what happens next?

Understand the problem that needs solving.  This occurs in the “Assess” step in our In-The-Moment (ITM) Coaching model.  Here are three reasons leaders who learn the skills of Assess are highly effective at leadership team development through ITM Coaching.

  • They understand they aren’t on point to solve the problem.  Assess is exploring another person’s perspective on a situation in order to understand the current frame and uncovering the most important problem that needs solving right now.  Once it’s uncovered, the leader’s job is to help him/her arrive at a solution to address it.  This is “teaching others to fish,” which boosts the level of motivation, accountability, and engagement in taking action.
  • They open up thinking with strategic questions.  The key to successfully assess is through the use of open-ended questions.  Leaders who allow open-ended questions to emerge from a place of curiosity rather than a defined set of questions receive more information that helps them set the problem.
  • They pick up on nuances by staying present.  In Assess, the leader’s job is not only to ask questions and listen, but to notice how the situation is being described, the other person’s reaction to it and motivations.   Specifically, they are listening for specific word usage that implies constraints on thinking and views on others.  By staying present in the conversation, leaders are able to pick up on these cues, ask the right questions and quickly set the most important problem that needs solving.

Successful leadership team development through ITM Coaching relies on learning how to stay in Assess versus solving others’ problems for them. For more tips to help you do this and other how-to’s on ITM Coaching, download the free Executive Guide to In-The-Moment Coaching.

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