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April 21, 2021 / Blog / Leadership / Stress / Work-Life Integration

Leading in the New Normal

Leadership Questions and Coaching Support During Uncertain Times

How are you surviving in this strangest-of-times? We are listening deeply to what our clients are experiencing. Here is what we are hearing:

  • Getting set up: How do we logistically move to a primarily virtual work environment for the foreseeable future? There is a recognition that this is NOT a three-week thing, it’s most likely at least a three-month thing.
  • Protecting our families: How do we keep ourselves and our families safe? How do we work it out together to be in the same household (to be productive and not get on each other’s nerves)?
  • Relieving anxiety: How do we keep calm in the face of such uncertainty? What can we control in the face of complete overwhelm? How do we deal with isolation—it’s already setting in—including how to show compassion for our teammates and for someone who may be sick?
  • Redesign: How do we start to reprioritize, reengineer, reorganize, rethink, and/or re-message our products, services, business models, marketing needs, talent needs? In other words, how do we redesign anything big or small, to get ahead of the curve? There is a sense we should redesign now.

Resources to Support You

1-1 Executive Leadership Coaching

  • We can help you set up communication practices with your directs that help things run more smoothly.
  • We can help you redesign your work environments and your business.
  • We can work with you on video over a week, 3 months, or 6 months; we will flex with you.

Learn more about leadership coaching.

Group Learning on Videoconferencing (VC)

Morale boosters that can prevent isolation and relieve anxiety:

  • Quick one-hour VC booster: Happy to work with you and your managers on a variety of topics: OVER-communicate effectively, establish boundaries for WFH, best practices to deal with family obligations and sick team members.
  • 2-hour VC boosters: Happy to facilitate mini-workshops for you that will build your team up and bring them together.
    • StrengthsFinder: We love the positivity of the StrengthsFinder tool, and in 2 hours, your team can learn to leverage each other to get more done, get to know each other better, and support each other.
    • In-the-Moment Coaching:  How do you and your directs continue to give regular feedback and problem-solve when you’re not seeing each other in the hallway? In 2 hours, learn how you can coach on-the-spot and teach others to do that as well.
    • Influence + Impact in the NEW NORMAL: Given our collective new reality, how do you influence others to take into account that: 1) people are in different stages of overwhelm, which calls for strong empathy skills, and 2) your job now may be more about helping your colleagues or customers rethink priorities and generate completely new ideas.

Strategy and Redesign:

  • Have you already planned a Strategy Offsite? Or need to plan one to re-think your 2020 plans? Happy to help you facilitate this on Zoom.
  • Want to get ahead of the curve on redesigning organizational priorities, business practices, or products?
  • We can support you using a Design Thinking approach and successfully facilitate group brainstorming sessions on Zoom. You can, in turn, use these techniques with your customers.

Need content to send to your colleagues?

  • Visit our blog for the latest posts on Leading in the New Normal
  • Join WiseTalk: A free one-hour monthly teleconference with leadership experts; our theme for 2021 is “Corporate Culture-Navigating the New Normal”
  • Follow us on Twitter: @MariposaLeader @SueBethanis

For over 25 years, Mariposa has been offering leadership coaching to tech leaders in both 1-1 and group formats virtually and in person.

Happy to offer you VC meetings now.

Please connect if you’d like to chat:

Click here to download the pdf
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March 16, 2020 / Blog / Mariposa Articles

The New Normal: We Ain’t Going Back Now

by Sue Bethanis, CEO/Founder of Mariposa, sueb@mariposaleadership.com, @suebethanis

Whoa, last week was the strangest week I have experienced. Ever.

How are you holding up? Perhaps stop for a minute, and check in with yourself: How AM I actually holding up? You probably haven’t had a chance to catch your breath from the horror of last week, and the ongoingness of the weekend. And, well, today, has unfolded with the biggest stock market drop ever, and a Bay Area “Shelter-in-Place” Order.

In the last week, you probably went to the store(s) and stocked up; you probably have your (tiny) workspace set up in your home; your kids are now out of school and you’re getting them set up in their (really tiny) workspaces; and I am hearing from some of you, you’re already starting to feel isolated (and it’s only been a week!)

You are not alone, for sure. The collective “we are all in this together” feeling might help ease some of the anxiety. That’s the good news. The not so good news — what I am also hearing and sensing — is that many work colleagues and clients believe this is a three-week thing; we can tolerate this for three weeks, can’t we? My guess is this is more likely a three-month thing, which would look like: kids out of the school the rest of the semester, which means they go back in September; WFH will be extended as mandatory by most, if not all, businesses or local government until the end of May; and we continue to be plagued with: when is this going to end?

What if it doesn’t end, per se? What if we reframe the situation we are now all facing to create routines that will help us get through this transition period that will also help us on the other side? I think it behooves us to seek opportunity and to prepare for the New Normal.

What is that new stuff? Things you can start now, that you will be doing more of in the New Normal. The transition might be three weeks, but the New Normal is here to stay.

Here are some ideas:

Birdwatch, mostly alone. The Bay Area “Shelter-in-Place” Order, under the special cases questions section, actually encourages people to get outside — take a walk or run, go to a park — to avoid being cooped up which may amplify your anxiety. It’s good for well being, the notes say, with the very important caveat to practice social distancing — stay 6 feet away from others. And, by the way, don’t forget to watch and listen for the birds.

Exercise at home. You have created your workspace already; please add a (tiny) place to exercise, and to get in some resistance work. Have Amazon send you two 15 or 20 pound weights, along with some resistance bands. Even 10-15 minutes a day of resistance will help. Remember, you’re moving a lot less than normal. And creating specific time for exercise is important for burning calories and lowering stress.

Meditate. I have talked about the importance of meditation in my last two posts here and here. Being mindful of your anxiety and stress level is key to getting through this transition period and in the New Normal.

Set boundaries. For those of us who have been doing WFH for years, the single most important practice is setting boundaries — for when you work and when you don’t, and for how much you and your other family members are on technology. I suggest setting guidelines or rules together and sticking to them as a family.

Socialize. Isolation is already setting in. Consider scheduling a video conference or FT call with a different friend every day (i.e., it’s Tuesday, so I get to chat with my friend Elizabeth today). Start a group video conference chat with several buddies. I am starting a Zoom poker and Scotch group with my friends. Who’s in?

To download a PDF of this article, click here.

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July 29, 2013 / Articles We Like / Recommended Reading

Surprises Are the New Normal: Resilience is the New Skill"

We share this article by Rosabeth Moss Kanter because in business, as in life, change is a constant.  An unlikely competitor disrupts your market share, a new promising product fails to get traction, key talent resigns.  What makes the difference between winning and losing in those situations is how you bounce back.

In the Harvard Business Review article, Surprises are the New Normal: Resilience is the New Skill, we learn about resilience, what it is – and is not.  Elizabeth Moss Kanter offers sage thoughts for us all.

Read it.

How resilient is your organization?  What do you do as a leader to help your team move forward after a setback?

Comment below! Or pose a question via Ask Mariposa.

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