WISE TALK October 2008: Sue hosts Al Switzler, coauthor of the book Leadership
Resource Influencer: The Power to Change Anything as well as two other New York
Times bestsellers: Crucial Conversations: Tools for Talking When Stakes are
High and Crucial Confrontations: Tools for Resolving Broken Promises, Violated
Expectations, and Bad Behavior.
October 30, 2008 / Wise Talk Teleconference