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20 November 2014 / /

Inspiring Customer Loyalty

Guest Speaker Steve Curtin

Sue chats with Steve Curtin, a recognized customer service expert, speaker and author of Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary.

Drawing on extensive experience in the hospitality management industry and countless experiences with his clients, Steve shares insights on why exceptional customer service today is rare and offers practical tips you can use right away to raise customer service levels. His tips will help you generate a fantastic customer experience that inspires customer loyalty.

Follow him on Twitter: @enthused

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