Want to get more from your leadership team? Then coaching effectively and often, especially with our In-The-Moment Coaching model, is an indispensable skill for you. Establishing rapport is a critical component to building relationships with others and it is a prerequisite for a successful coaching conversation.

Here are two ways rapport benefits coaching and thus leadership team development:

• It creates trust and safety.  Rapport connects through “sameness” in language, tone and behavior, thus calming the mind.  Match your body language, voice quality, words and sense of urgency with that of another to establish this “sameness.” Strong differences in behaviors and speech can elicit a fight, flight or freeze response – not what you are looking for.  Instead, matching cultivates trust and safety so the mind is primed to explore ideas and solutions.
• It requires your presence.  You have no shortage of distractions:  text messages, emails, people queuing up at your desk.  To further cultivate trust and safety, you must clear those distractions – such as silencing/closing your device or moving to a non-distracting location – in order to be fully present in the conversation.  Once established, maintain rapport in coaching (or any) conversations to maintain trust and safety, allowing the mind of your team member to open up to new possibilities.

Rapport is the critical first step you must master in a leadership team development skill like coaching.  For further tips on establishing rapport and other how-to’s on In-The-Moment Coaching, download the free Executive Guide to In-The-Moment Coaching. 

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