Head: (4 out of 5)
Heart: (4 out of 5)
Leadership Applicability: (5 out of 5)
A disengaged workforce can wreak havoc on the best business strategies. Low productivity, decreased customer service, high turnover, low sales and margins are a handful of symptoms a business might experience as a result. The good news is creating engaged teams doesn’t take a lot of time or money, according to author Kevin Kruse, a former Best Place to Work winner, serial entrepreneur and Top 100 Business Thought Leader. Combining research and real-world experience, he explains how to quickly create engaged teams.
Employee Engagement 2.0 is an easy-to-read and practical guide targeted at managers and leaders. The author draws on simple yet timeless principles that form the crux of employee engagement: managers are the key influencers of engagement and communication, growth, recognition and trust are the key engagement drivers. This book outlines the process he used to build and sell several, multimillion dollar technology companies, winning both Inc 500 and Best Place to Work awards along the way.
In this busy leader’s guide, you will learn:
- The definition of true employee engagement (not just happy or satisfied)
- How engagement directly drives business metrics like sales and profits
- A recipe for making anyone feel engaged
- How to quantify engagement
- 7 questions to identify your engagement weakness
- How to facilitate a team meeting on engagement
- Communication that ensures a rapid, two-way flow of information
- How to make your strategic vision “sticky”
- How to implement a complete engagement plan in only 8 weeks
While managers are key influencers of engagement, individual employees also assume responsibility for fostering a fully engaged environment. Managers and employees need to work together to build a thriving culture. His new book, Employee Engagement for Everyone is a guide targeted for individual employees, to help them understand what employee engagement is, why it’s important and how a thriving company benefits them personally. The four key engagement drivers – communication, growth, recognition and trust – are reviewed from the perspective of the individual. The book is rich with tips to increase individual employee knowledge and understanding of how to drive engagement on their own in these areas.
The content in these books is actionable, without theories or long-winded language, and includes additional resources for more information. Leaders with business growth strategies will definitely want to read Employee Engagement 2.0, and perhaps give their employees a copy of Employee Engagement for Everyone.