The Burnout Challenge
Guest Speaker Christina MaslachSue Bethanis hosts Christina Maslach, the pioneer of research on job burnout. Christina has produced the standard assessment tool (the Maslach Burnout Inventory, MBI), award-winning articles, and several books including Burnout: The Cost of Caring (1982) and her new book with Michael Leiter, The Burnout Challenge – Managing People’s Relationships with Their Jobs (November 2022). Her research achievements over the past five decades have led to multiple awards (from the National Academy of Sciences, Western Psychological Association, Society for Personality and Social Psychology, and others). In addition, she has received awards for her outstanding teaching, including USA Professor of the Year in 1997. She has been a Professor of Psychology at the University of California, Berkeley since 1971, having completed her doctoral degree at Stanford, and her college education at Harvard. She is now a core researcher at the Healthy Workplaces Center, at UC Berkeley, and resides in San Francisco.
Sue and Christina discuss:
- The six domains of a work “match.” Mismatches here are what cause burnout – Workload, Control, Reward, Community, Fairness, and Values.
- Examples she’s seen of organizations designing work environments that really work.
- Specific tips for leaders as they intentionally address burnout on their teams.