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March 21, 2013 / Ask Mariposa / Coaching Skills / HR / Talent Management

Ask Mariposa: Criteria for Coach Selection

ask-mariposa1

John asks:  I’m thinking about working with an Executive Coach.  What criteria should I use to select the right coach for me?

Susan Bethanis, CEO of Mariposa responded:

No doubt, executive coaching is a powerful process for overcoming barriers to achieving your personal and organizational goals.  The process is cumulative and builds over time through cycles of appreciation, observation, feedback, option generation, practice, problem solving and action.  Developing rapport with your coach is important to the coaching process so selecting for chemistry, in addition to background experience, is key.

Your coach should both challenge and support you.  As you interview a potential coach, consider the following:

  • Is the coach creating a safe and confidential environment for me?  Can I trust this person?
  • Does he/she understand the issues?  Is he/she credible?
  • Is his/her approach sound?  How will my progress be measured?
  • Is his/her communication style compatible with mine?

Besides chemistry, also consider relevant industry knowledge, client successes, prior corporate experience, and education and certifications as they relate to your coaching goals.  You’ll discover each coach offers a unique perspective based on the sum of their experiences, and this experience contributes significantly to the coaching process.

For additional perspectives on preparing for executive coaching, read the Mariposa article, When Bad Coaches Happen to Good People, and HBR’s blog post, Before Working with A Coach, Challenge Your Self-Assumptions.

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January 17, 2013 / Ask Mariposa / HR / Talent Management / Influencing Skills

Ask Mariposa: Introvert vs. Extrovert

Ask Mariposa

Carrie asked:

My CEO is a major introvert; I’m a strong extrovert. I thought we could manage these differences but it’s becoming a wedge between us. What do you recommend?

Sue Bethanis, CEO responded:

Great question, Carrie. Here are a few points to consider:

· Typically, introverts need time to reflect. Whether you’re online, in person, in a meeting, or in a group, all parties should create a space for reflection; even if it’s just a 30 seconds for you and him/her to gather one’s thoughts.

· It’s really important that you pace your CEO. In terms of how you speak to him/her — how fast or slow, loud or soft -– matching their pace makes a big difference in terms of meeting them where they’re at. You may want to slow down or speed up but it’s important to think about matching.

· Another thing to note is that it’s really important to have a “process conversation” with your boss and find the best way to communicate with each other. When should you email each other? When is meeting better?

· Susan Cain is an author and speaker and a great resource for how to find the balance between introverts and extroverts. Here’s an inspiring TED talk from her I hope you will enjoy: http://www.ted.com/talks/susan_cain_the_power_of_introverts.html

We welcome your thoughts in the comments section below.

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January 15, 2013 / HR / Talent Management / News / Strategy / Wise Talk

The Passion Behind Your Business Strategy

flames

There are several key factors that go into a winning business – a great idea, a great team, great passion, and great leadership. All are important, but great passion can be the fire that helps fuel the success. Consequently, it can also destroy the business when it is misguided.

Like all fires, passion can spark other flames and become contagious, igniting the passion of investors, business partners, and customers, as well as employees. If left uncontrolled, passion can consume, destroy, and leave a business with an empty dream. However, when controlled, directed, and focused, it can boost a business’ chance for success.

Here at Mariposa, we’re fired up about strategy! It being our leadership theme for 2013, we’re excited to start off this year by peeking into one of the more popular classes at Harvard Business School, a strategy course taught by professor Cynthia Montgomery. This class is also the basis of Montgomery’s book, The Strategist: Be the Leader Your Business Needs. In it, Montgomery identifies that an effective purpose and the passion behind it are what initiate value creation and capture.

Join us Thursday, January 24th at 1pm PT, on Wise Talk as Mariposa Leadership, Inc. CEO Sue Bethanis talks with HBS professor Cynthia Montgomery on how to transform sparks into strategic fire!

Topics for the interactive discussion will include:

• What’s your definition of a strategist?

• How do strategists keep a competitive edge?

• What is a common mistake you have seen executives make when it comes to strategy?

We welcome you to join Wise Talk, our free monthly teleconference and submit your own questions for discussion. Sign up and be entered to win a copy of this month’s leadership resource, The Strategist: Be the Leader Your Business Needs.
One winning listener will be announced at the end of the talk!

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January 3, 2013 / Articles We Like / HR / Talent Management / Strategy / Wise Talk

The Value of Strategic Leadership

strategic leadership

Every year Mariposa Leadership aims to engage you in a new leadership theme. Last year it was Design Thinking and we feel very fortunate to have shared the wisdom and resources of several well known innovators via our free monthly teleconference Wise Talk. Our 2012 guests included Roger Martin, Bill Burnett, Teresa Amabile, Saul Kaplan, and Jeanne Liedtka, just to name a few…

In 2013, our Mariposa Leadership theme is Strategy, and we look forward to sharing Wise Talk discussions with you and some of the finest strategic leaders and authors in the business!

This month we focus on introducing you to yourself as a strategist. Whether you run a global enterprise or a small business, we wish to present to you the strategic tools to not only outwit your competitors but offer you, as a leader, the means to shape your organization decisively.

Combining the best of ideas about strategy and leadership and giving you the tools and confidence to step into the role, our January Wise Talk guest and author of The Strategist, Cynthia Montgomery, will not only help you reinvent yourself but also your business and the world around you.

In her July 2012 McKinsey Quarterly article, Montgomery explains how strategists lead. Central to her case is a simple observation: it is the strategist who must make the necessary choices that determine a company’s identity. It is the strategic leader who says, “This is our purpose, not that. This is who we will be. This is why our customers and clients will prefer a world with us rather than one without us.” She defines the strategist as meaning maker, as voice of reason, as operator, and expands on these giving examples of each, concluding that maintaining strategic momentum is a never ending task, however profoundly rewarding.

cynthia-montgomery-thumbWe are very excited to welcome Cynthia Montgomery on this month’s Wise Talk. Join her and Mariposa Leadership’s CEO Sue Bethanis on Thursday, January 24th from 1-2pm PT as they discuss how to be the strategist your company needs.

To sign up for our free monthly teleconference Wise Talk and submit your questions for discussion, please visit:

https://mariposaleadership.com/resources/teleconference_wise-talk

After sign up, you will receive the call in information and be entered to win a copy of this month’s leadership resource, The Strategist. One lucky listener will be announced at the end of the talk!

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December 18, 2012 / Articles We Like / HR / Talent Management / News

Sue's Top Three Reads of 2012

pearl of leadership wisdom

Happy Holidays everyone!

I thought you’d be interested in my Top Three Reads of 2012 – the leadership content that has been the most compelling for me this year: Designing for Growth; “The Power of Small Wins”; and “Why Men Fail”.

I scour Twitter every morning and love retweeting interesting articles and emailing colleagues, clients, and friends the latest-and-greatest resources.

So why these three?  Here are some strands of “interestingness”:

1) Designing for Growth: book by November WiseTalk guest, Jeanne Liedtka  (@DesignAtDarden)

  • I delved into much of the design thinking world this year to complement my own work and by offering a variety of authors, professors and consultants on WiseTalk. I think Jeanne’s approach and her book are simply the most practical of any I have come across. She translates her four questions (What is? What if? What wows? What works?) into 10 ready-made tools. I especially like the Journey Mapping tool!

2) “The Power of Small Wins”: HBR article by February WiseTalk guest, Teresa Amabile (@TeresaAmabile)

  • Teresa’s research approach is simply unparalleled. It’s easy to say that mood affects performance, and even the smallest of rewards and/or incentives leads to more productivity. The way she demonstrated this in her study is awesome. You’ll want to check this out!

3) “Why Men Fail”: New York Times column by David Brooks (@nytdavidbrooks)

  • Before you get ruffled under the collar about the title, David Brooks’ column is not about men. It’s about “being strangers in a strange land.” Whether you’re in a different country or a new company, we must be more agile and flexible.

As always, I welcome your comments and questions!

– Sue

Sue Bethanis is the Founder and CEO of Mariposa Leadership, Inc., a 15-person San Francisco based firm, which provides leadership coaching and consulting to the high-tech, bio-tech, and financial services industries. For more on Sue, view her complete bio.

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December 13, 2012 / Articles We Like / Blog / Design Thinking / Creativity / Innovation / HR / Talent Management / Wise Talk

What is the future of organizational leadership? Join the experiment.

hierarchies have got to go

Organizational practices are changing – an always evolving business environment and constant innovation have become the new norm.

Communication between people is changing – we are acknowledging the necessary balance between choice and overload from the non-stop flow of information coming toward us.

The way people relate within organizations is changing – linear thinking is out and interdisciplinary collaboration is encouraged; more often becoming required to stay ahead of the curve.

So, what’s next?
As these different facets work with these changes, organizational structures must be called into question. We are presented with an opportunity to transition from hierarchy into a networked leadership model. As we welcome the advantages of collaboration and social technologies, we focus on the attributes needed to deliver results across organizational boundaries. Theories become facts as we discover ourselves in the future of leadership development and business management practices that really work.

In A Field Guide to Creating Cultures of Innovation by Causeit.org, we are given a web of concepts and tools so that we may better embrace this new norm of leadership and productivity.

We are provided with concepts, practices, videos, examples, and even a handy glossary to help us navigate the new ideas being presented and inspire collaboration.

This is a leadership experiment in the making and we hope you will join us for our next Wise Talk on Tuesday, December 18th from 2-3pm pacific time as Mariposa Leadership CEO, Sue Bethanis discusses the transition from hierarchy to networked organizational structures with innovation team consultant, cyborg anthropologist, and founder of Causeit.org, MJ Petroni.

Topics for the interactive discussion will include:
• How do you define this new normal of networked structures?
• How can creative thinkers, be they introverted or extroverted, leaders or technicians, be supported in this new model?
• How can structural and cultural components you and your clients put in place create more innovative and effective organization?
• What practical first steps will make a more creative, hospitable workplace?

Click here to learn more, sign up to join the conversation, and submit your own questions and ideas!

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December 6, 2012 / Design Thinking / Creativity / Innovation / Wise Talk

11/29 Wise Talk audio snippets on Designing For Growth with Jeanne Liedtka

Design Thinking for Managers

Last week’s Wise Talk with Jeanne Liedtka was a rich and harmonious conversation. Mariposa CEO Sue Bethanis described it as “awesome”.

Check out these audio snippets where guest Jeanne Liedtka expands on her book co-authored by Tim Ogilvie, Designing for Growth: A Design Thinking Tool Kit for Managers.

In this first snippet, Sue introduces Jeanne, giving us a little background:

Listen to Jeanne’s definition of design thinking:

The 4 distinctions that Jeanne has identified for managers are:

  • What Is
  • What If
  • What Wows
  • What Works

In this audio snip, Jeanne talks about “What Works”:

Click here to access Mariposa Leadership’s Wise Talk archives, and click on “Designing For Growth” for the full audio of this session.

For more information and to buy Designing For Growth, please visit http://designingforgrowthbook.com

We welcome your thoughts in the comments section below.

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November 15, 2012 / Design Thinking / Creativity / Innovation / Wise Talk

Wise Talk 11/29/12 with Jeanne Liedtka

Find any innovation leader in an organization and chances are they have been practicing design thinking all along. However, leaders don’t need to be naturally talented or creatively gifted to foster business development; a systematic approach is needed to problem solve.

Design thinking starts with the ability to understand a customer’s needs and figuring out how to pilot a new idea with minimal risk. In the book, Designing for Growth: A Design Thinking Tool Kit for Managers, co-authors Jeanne Liedtka and Tim Ogilvie demystify design thinking by translating “design” from an abstract idea into a practical, everyday tool any manager can profit from.

Join us Thursday, November 29, at 12 pm PT, on Wise Talk as Mariposa Leadership, Inc. CEO Sue Bethanis talks with strategy consultant and educator Jeanne Liedtka on the ability to turn abstract ideas into practical applications to maximize business growth.

Topics for the interactive discussion will include:

• What is your interpretation of design thinking?

• You describe the design thinking process around four questions: What is? What if?
What wows? What works? Can you tell us a little about each one.

• How is design thinking beneficial to managers? How can a non-designer apply
design thinking to solve intractable problems?

• What advice could you offer a corporate leader or manager that might doubt their
own ability to innovate and foster growth inside their organization?

• What is one example of a simple tool that a practicing manager can use right away?

We welcome you to join this month’s Wise Talk teleconference and submit your questions for discussion. Sign up and be entered to win a copy of this month’s leadership resource, Designing for Growth: A Design Thinking Tool Kit for Managers. One lucky listener will be announced at the end of the talk!

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